- Effective speaking
- Effective listening
- Staying present while communicating
- Resolving conflict
- Collaborating, negotiating, persuading and influencing
- Giving & receiving feedback
- Communicating proactively and assertively
- Working with difficult people
- Partnering with your employees
- Partnering with your boss
- Partnering with co-workers
- Communicating via telephone & email
- Building strong working relationships based on mutual respect
- Applying emotional intelligence
- Overcoming communication weaknesses
- Forming effective communication habits
Monday, July 30, 2007
Sub-topics for the workshop
Here are some of the sub-topics we can use (from http://www.interpersonalcommunicationworkshops.com/workshops.htm)
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