A case study of effective communication in industry

http://www.jstor.org/view/00219398/di993734/99p0253s/0

Link

Hey, guys, here is the link Lili e-mailed.

http://www.mindtools.com/page8.html

Presentation outline

Team members: Gonzalo Ruiz, Lili, Ryan Slavin, Alexandra Jackson, MoonJin Kim, Olga Bezrokov

Company name: Jump Start Corp.

Vision: [What the organization wants to be/ to achieve]

- To unite the different levels of organizations for a sustainable and prosper future.

Mission: [specifies the business in which the firm decides to compete and the customers it intends to serve]

- To provide high-quality executive training to the corporations in the 21^st century by sharing innovations in managerial skills.

Objective:

- To facilitate networking between different divisions in an organization;

- To demonstrate the new and more efficient communication paradigms;

- To develop strong communication skills among teams;

- To increase communication between different business units;

Values:

- Business ethics, equality, sustainability, encouragement of any type of ideas, positive deviance, empathy, satisfaction, fulfillment, trust, dynamism, collective learning, visionary, creativity.

***

Brand name: [for Communication workshop] Control Tower

Activities:

- Video.

- Successful communication video (later on)

- Intro.

- Case study

- Activity – 20 min

o Teams to be tied together (direct need to participate together as a team)

o 2 different teams – one with instructions, one without.

Here are some of the objectives from a workshop

http://www.executive.org/seminars/Interest-Based-Union-&-Management-Discussion.pdf

This is interesting. "Ounce of prevention is worth a pound of cure". "... engaging both parties in a constructive dialogue". "The purpose of the dialogue is to anticipate and resolve emerging and current workplace issues, and to prevent misunderstandings, controversy and serious conflicts..."

Ricardo Semler

What this guy does is very innovative and very different from the "traditional management" organizations.
http://www.innovatearabia.com/speakers/RicardoSemler.html
http://en.wikipedia.org/wiki/Ricardo_Semler

What he did to his company has a lot to do with open communication between management and employees.

Sub-topics for the workshop

Here are some of the sub-topics we can use (from http://www.interpersonalcommunicationworkshops.com/workshops.htm)

• Effective speaking
• Effective listening
• Staying present while communicating
• Resolving conflict
• Collaborating, negotiating, persuading and influencing
• Giving & receiving feedback
• Communicating proactively and assertively
• Working with difficult people
• Partnering with your employees
• Partnering with your boss
• Partnering with co-workers
• Communicating via telephone & email
• Building strong working relationships based on mutual respect
• Applying emotional intelligence
• Overcoming communication weaknesses
• Forming effective communication habits

Welcome to our Blog

We will begin to load the information that we value and consider useful for our workshop.